Evaluating the customer’s current strategy. Usually some changes are needed. If and when so, an updated strategy is created in collaboration with the stakeholders.
Mapping existing competence levels for different groups of employees. Comparing the results with the strategic objectives, daily processes and individual competence development goals.
Finding out which devices, cloud services, learning platforms and content are being used.
Setting a budget either for the project or ongoing.
Creating an implementation plan for on-the-job training based on strategy, existing or updated infrastructure, budgets and goals for individual competence development.